Acubyte NSW Sydney, Central Coast, Wollongong, Bowral IT Computer Support Services | when I.T. matters

IT Managed Services

Having your business covered by our managed services team means that your server, network and computers are monitored 24×7 for a set price per month. This gives you peace of mind. Our support packages are fully customisable and are not too expensive.

We offer our clients managed services at a fixed price, to keep costs down and quality of service high. Being a managed services provider has allowed us to offer end to end solutions for our customers for fixed prices that suit all sizes of businesses.

Acubyte is able to provide different levels of support, based on your business’s needs. We have our support packs available, and these can be customised to meet your requirements. Choosing the level and type of services you need, means you don’t pay for the ones you don’t.

Key Benefits choosing a Managed Service Pack:
  • Fixed Cost IT Support means No Budget Blowouts
  • Get IT Support that suits your business, Nothing More, Nothing Less
  • No Contracts!
  • The Option to Upgrade / Downgrade services at Any Time, with No Penalties

If you’re looking for the most honest and reliable IT Support Company then you have found it here at Acubyte.

Key Areas of IT Managed Services that we perform for a fixed monthly fee are:

Identifying, and resolving potential tech problems early can mean less downtime and a more productive system. We can monitor your systems and when required take the necessary actions to avoid costly downtime and the frustrations that come with it.

The best way to reduce downtime is to ensure your systems are maintained properly. We make sure all the appropriate updates and patches for your hardware and software are installed promptly.

We will manage the maintenance and technical support of your back end systems and networks to increase their reliability.

Either remote or onsite. We have a mobile team of consultants that perform support work onsite as well as remotely from our office, allowing us to resolve issues fast and efficiently. We take ownership of the problem and ensure it gets resolved.

Backups and Disaster Recovery are often undervalued until they are needed. We take the security of your data very seriously. We will monitor your backups and action issues that may arise to ensure your data is safe and you can recover if there is a disaster.

We will keep a register of your IT assets as well as any maintenance agreements which will help with budgeting and system maintenance.

The rate of change and complexity of IT is increasing with each year that passes, making it more and more difficult for companies to research and find their own IT solutions. Acubyte proactively monitor the market and review products so that we can provide advice and options as well as solutions.

View Here To Learn More About Our Flexible IT Managed Service Packages and Pricing.

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Desktop Packages
 
  Lite Care Pack Standard Pack
Onsite Support Optional 1 hr
Remote Support Y Y
Schedule Monthly Maintenance N Y
Anti-Virus Maintenace N Y
Hardware/ Software Discounts Y Y
Monthly Report N Y
Service Level Agreement N Y
Unlimited Remote Support Y Y
24/7 Desktop Monitoring N Y
Backup Monitoring Optional Y
Desktop Security Patching N Y
Optional Extra
Website/ Email Hosting Optional Optional
24/7 Support Optional Optional
Out of Hours Maintenace Optional Optional
 
Pricing $35 $80
* additional hours are billed at half price
 
Server Packages
 
  Lite Care Pack Standard Pack Pro Care Pack
Onsite Support Optional 2 hrs Unlimited
Remote Support Y Unlimited Unlimited
Schedule Monthly Maintenance N Y Y
Anti-Virus Maintenace N Y Y
Hardware/ Software Discounts Y Y Y
Monthly Report N Y Y
Service Level Agreement N Y Y
Unlimited Remote Support Y Y Y
24/7 Desktop Monitoring N Y Y
Backup Monitoring N Y Y
Desktop Security Patching N Y Y
Optional Extra
Website/ Email Hosting Optional Optional Y
24/7 Support Optional Optional Y
Out of Hours Maintenace Optional Optional Y
 
Pricing $70 $150 $300
* additional hours are billed at half price